Thursday, November 11, 2010

How to stop an ECS



Have you ever tried to stop an ECS mandate that you might have given for a credit card payment or may be to a mobile phone bill payment .. Well i know of few who had quite a experinece .

Well i intend to tell, how to go about

Step -1 : Approach your service provider with a written copy of a letter clearly stating you intend to cancel the ECS mandate , mention all relevant details and make sure you get an acknowledgement from the service provider for your request , either through email or a letter

Step -2 : Approach your bank , where the ECS is registered and given a letter clearly stating your intent to stop the ECS. If in case Bank tries to inform you that you must approach your service provider show them the acknowledgement from the service provider .

Step - 3: In case the Bank still refuses to accept your request for ECS cancellation , then you need to tell them , there is a clear gideline from RBI , which states
"for action on the withdrawal instruction by the bank branches, it is not necessary for the bank branch to obtain a confirmation from the user institution. The user institution is not supposed to include transaction in the ECS file on receipt of withdrawal notice and for any reason, if the transaction gets included in the ECS file, it may be dealt in a way ‘stop payment’ instructions are handled in the cheque clearing mechanism."

What this means is that ECS cancellation requests must be accepted by banks from its customer , irrespective of the approval of the service provider and must treat all future ECS request from the service provider as a "Stop Payments"

This is not a new giudeline , but something , that has been around for a long time , check this for more details.
http://tinyurl.com/2bcdoal

Stop Sign by Robert Kraft

7 comments:

  1. Thanks for the post. It was very useful. Below is the actual link stating the same.

    http://rbidocs.rbi.org.in/rbiadmin/scripts/NotificationUser.aspx?Mode=0&Id=2666

    ReplyDelete
  2. https://rbidocs.rbi.org.in/rdocs/notification/PDFs/67919.pdf

    ReplyDelete
  3. 2. You would appreciate that customer should be in a position to exercise choice
    to withdraw from service in a user friendly way. The withdrawal instructions of a
    customer need to be treated equivalent to a ‘stop payment’ instruction in cheque
    clearing system. The customer can simultaneously send an instruction to the ‘user
    institution’ so that user institution stops including the transaction in the ECS file.
    Thus, for action on the withdrawal instruction by the bank branches, it is not
    necessary for the bank branch to obtain a confirmation from the user institution. The
    user institution is not supposed to include transaction in the ECS file on receipt of
    withdrawal notice and for any reason, if the transaction gets included in the ECS file,
    it may be dealt in a way ‘stop payment’ instructions are handled in the cheque
    clearing mechanism.

    ReplyDelete
  4. By the third party I had lost my money how to do to stop the third party to don't take

    ReplyDelete
  5. Please tell regarding that by the third party I am lossing my amount how to do

    ReplyDelete